.cs-launcher[data-v-0533fea8]{min-height:60vh}.launcher-box[data-v-0533fea8]{max-width:480px;margin:8vh auto;text-align:center;padding:40px 24px;border-radius:12px;background:-webkit-gradient(linear,left top,left bottom,from(#f5faff),to(#fff));background:linear-gradient(180deg,#f5faff,#fff);border:1px solid #e6f4ff}.launcher-box .icon[data-v-0533fea8]{font-size:56px;line-height:1;margin-bottom:16px}.launcher-box .title[data-v-0533fea8]{font-size:18px;font-weight:600;color:#1f2329;margin-bottom:12px}.launcher-box .desc[data-v-0533fea8]{color:#6b7785;font-size:13px;line-height:1.7;margin-bottom:24px}.launcher-box .actions[data-v-0533fea8]{margin-bottom:16px}.launcher-box .tip[data-v-0533fea8]{color:#98a2b3;font-size:12px}.cs-fs[data-v-0c9c7fc7]{position:fixed;inset:0;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;background:#f5f7fa;color:#1f2329;font-size:14px}.fs-topbar[data-v-0c9c7fc7]{-webkit-box-flex:0;-ms-flex:0 0 52px;flex:0 0 52px;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:0 20px;background:#fff;border-bottom:1px solid #ebedf0;-webkit-box-shadow:0 1px 0 rgba(0,0,0,.02);box-shadow:0 1px 0 rgba(0,0,0,.02)}.fs-topbar .brand[data-v-0c9c7fc7],.fs-topbar[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.fs-topbar .brand[data-v-0c9c7fc7]{font-size:16px;font-weight:600;gap:8px}.brand-dot[data-v-0c9c7fc7]{display:inline-block;width:8px;height:8px;border-radius:50%;background:linear-gradient(135deg,#1890ff,#36cfc9);-webkit-box-shadow:0 0 0 3px rgba(24,144,255,.12);box-shadow:0 0 0 3px rgba(24,144,255,.12)}.topbar-right[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:14px;font-size:13px;color:#4e5969}.topbar-right[data-v-0c9c7fc7] .ant-divider{margin:0}.ws-state[data-v-0c9c7fc7]{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:6px;font-size:12px;padding-right:4px}.ws-state .ws-dot[data-v-0c9c7fc7]{width:8px;height:8px;border-radius:50%;background:#d9d9d9}.ws-state.on[data-v-0c9c7fc7]{color:#389e0d}.ws-state.on .ws-dot[data-v-0c9c7fc7]{background:#52c41a;-webkit-box-shadow:0 0 0 3px rgba(82,196,26,.15);box-shadow:0 0 0 3px rgba(82,196,26,.15)}.ws-state.off[data-v-0c9c7fc7]{color:#8c8c8c}.agent-info[data-v-0c9c7fc7]{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px;padding-left:4px}.agent-name[data-v-0c9c7fc7]{font-weight:500;color:#1f2329}.fs-main[data-v-0c9c7fc7]{-webkit-box-flex:1;-ms-flex:1;flex:1;min-height:0;display:-webkit-box;display:-ms-flexbox;display:flex}.col-sess[data-v-0c9c7fc7]{-webkit-box-flex:0;-ms-flex:0 0 300px;flex:0 0 300px;min-width:0;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;background:#fff;border-right:1px solid #ebedf0}.sess-tabs[data-v-0c9c7fc7]{-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;padding:4px 12px 0;border-bottom:1px solid #f0f2f5}.sess-tabs[data-v-0c9c7fc7] .ant-tabs-bar{margin-bottom:0;border-bottom:none}.sess-scroll[data-v-0c9c7fc7]{-webkit-box-flex:1;-ms-flex:1;flex:1;overflow-y:auto}.sess-item[data-v-0c9c7fc7]{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:10px;padding:12px 14px;cursor:pointer;border-bottom:1px solid #f5f6f8;-webkit-transition:background .15s;transition:background .15s}.sess-item[data-v-0c9c7fc7]:hover{background:#f7f9fc}.sess-del[data-v-0c9c7fc7]{position:absolute;top:50%;right:8px;-webkit-transform:translateY(-50%);transform:translateY(-50%);width:26px;height:26px;border-radius:4px;display:none;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;color:#98a2b3;font-size:14px;background:hsla(0,0%,100%,.85)}.sess-item:hover .sess-del[data-v-0c9c7fc7]{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex}.sess-del[data-v-0c9c7fc7]:hover{color:#ff4d4f;background:#fff1f0}.sess-item.active[data-v-0c9c7fc7]{background:#f0f7ff}.sess-item.active[data-v-0c9c7fc7]:before{content:"";position:absolute;left:0;top:8px;bottom:8px;width:3px;background:#1890ff;border-radius:0 3px 3px 0}.sess-avatar[data-v-0c9c7fc7]{-webkit-box-flex:0;-ms-flex:0 0 38px;flex:0 0 38px;color:#fff!important;font-weight:600}.sess-body[data-v-0c9c7fc7]{-webkit-box-flex:1;-ms-flex:1;flex:1;min-width:0}.sess-row1[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;margin-bottom:4px}.sess-row1 .nick[data-v-0c9c7fc7]{font-size:14px;font-weight:500;color:#1f2329;max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sess-row1 .time[data-v-0c9c7fc7]{font-size:11px;color:#98a2b3;-ms-flex-negative:0;flex-shrink:0}.sess-row2[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;gap:6px}.sess-row2 .desc[data-v-0c9c7fc7]{-webkit-box-flex:1;-ms-flex:1;flex:1;min-width:0;font-size:12px;color:#6b7785;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sess-tag[data-v-0c9c7fc7]{margin:0;-ms-flex-negative:0;flex-shrink:0;line-height:18px;height:20px;padding:0 6px;font-size:11px}.sess-tag-closed[data-v-0c9c7fc7]{background:#f0f0f0;color:#595959;border-color:#d9d9d9}.sess-item:hover .sess-row2 .sess-tag-closed[data-v-0c9c7fc7]{margin-right:30px;-webkit-transition:margin-right .15s;transition:margin-right .15s}.col-chat[data-v-0c9c7fc7]{-webkit-box-flex:1;-ms-flex:1;flex:1;min-width:0;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;background:#f5f7fa;position:relative}.col-chat.empty[data-v-0c9c7fc7]{-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}.chat-header[data-v-0c9c7fc7]{-webkit-box-flex:0;-ms-flex:0 0 56px;flex:0 0 56px;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:0 18px;background:#fff;border-bottom:1px solid #ebedf0}.ch-left[data-v-0c9c7fc7],.chat-header[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.ch-left[data-v-0c9c7fc7]{gap:10px}.ch-meta .ch-name[data-v-0c9c7fc7]{font-weight:600;color:#1f2329;line-height:1.2}.ch-meta .ch-sub[data-v-0c9c7fc7]{font-size:12px;color:#98a2b3;margin-top:2px}.chat-body[data-v-0c9c7fc7]{-webkit-box-flex:1;-ms-flex:1;flex:1;min-height:0;overflow-y:auto;padding:16px 20px;background:#f5f7fa}.load-more[data-v-0c9c7fc7]{text-align:center;color:#98a2b3;font-size:12px;padding:6px 0 12px}.load-more.end[data-v-0c9c7fc7]{color:#c0c6cf}.date-divider[data-v-0c9c7fc7]{text-align:center;margin:14px 0 10px}.date-divider span[data-v-0c9c7fc7]{display:inline-block;padding:2px 12px;font-size:11px;color:#8c97a8;background:rgba(0,0,0,.04);border-radius:10px}.sys-msg[data-v-0c9c7fc7]{text-align:center;margin:8px 0;color:#98a2b3;font-size:12px}.sys-msg span[data-v-0c9c7fc7]{display:inline-block;padding:2px 10px;background:#fff7e6;border-radius:4px;margin:0 4px}.grp[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;gap:10px;margin-bottom:18px;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}.grp.me[data-v-0c9c7fc7]{-webkit-box-orient:horizontal;-webkit-box-direction:reverse;-ms-flex-direction:row-reverse;flex-direction:row-reverse}.grp-avatar[data-v-0c9c7fc7]{-webkit-box-flex:0;-ms-flex:0 0 36px;flex:0 0 36px;color:#fff!important;font-weight:600}.grp-body[data-v-0c9c7fc7]{max-width:70%;min-width:0}.grp.me .grp-body[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end}.grp-meta[data-v-0c9c7fc7]{font-size:11px;color:#98a2b3;margin-bottom:4px;display:-webkit-box;display:-ms-flexbox;display:flex;gap:8px}.grp.me .grp-meta[data-v-0c9c7fc7]{-webkit-box-orient:horizontal;-webkit-box-direction:reverse;-ms-flex-direction:row-reverse;flex-direction:row-reverse}.grp-name[data-v-0c9c7fc7]{color:#6b7785}.grp-time[data-v-0c9c7fc7]{color:#b3bac5}.bubble[data-v-0c9c7fc7]{display:inline-block;max-width:100%;padding:9px 13px;background:#fff;color:#1f2329;border-radius:8px;margin-top:4px;word-break:break-word;white-space:pre-wrap;line-height:1.55;-webkit-box-shadow:0 1px 0 rgba(0,0,0,.02);box-shadow:0 1px 0 rgba(0,0,0,.02);border:1px solid #eef0f4}.grp .bubble[data-v-0c9c7fc7]:first-of-type{margin-top:0}.grp.me .bubble[data-v-0c9c7fc7]{background:#e6f4ff;border-color:#d5eaff;color:#102a43}.new-msg-pill[data-v-0c9c7fc7]{position:absolute;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);bottom:154px;z-index:5;padding:6px 14px;background:#1890ff;color:#fff;border-radius:16px;font-size:12px;cursor:pointer;-webkit-box-shadow:0 4px 12px rgba(24,144,255,.3);box-shadow:0 4px 12px rgba(24,144,255,.3)}.chat-toolbar[data-v-0c9c7fc7]{-webkit-box-flex:0;-ms-flex:0 0 42px;flex:0 0 42px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px;padding:0 14px;background:#fff;border-top:1px solid #ebedf0}.tb-btn[data-v-0c9c7fc7]{color:#4e5969}.tb-emoji[data-v-0c9c7fc7]{font-size:14px;line-height:1;margin-right:2px}.tb-hint[data-v-0c9c7fc7]{margin-left:auto;font-size:11px;color:#b3bac5}.chat-input[data-v-0c9c7fc7]{-webkit-box-flex:0;-ms-flex:0 0 110px;flex:0 0 110px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:6px 14px 10px;background:#fff}.chat-input[data-v-0c9c7fc7] textarea{resize:none;-webkit-box-flex:1;-ms-flex:1;flex:1;font-size:14px;line-height:1.6;padding:4px 8px;outline:none!important;background:transparent}.chat-input[data-v-0c9c7fc7] textarea,.chat-input[data-v-0c9c7fc7] textarea:focus,.chat-input[data-v-0c9c7fc7] textarea:hover{border:none!important;-webkit-box-shadow:none!important;box-shadow:none!important}.input-actions[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end}.emoji-panel[data-v-0c9c7fc7]{width:320px;max-height:200px;overflow-y:auto;line-height:1.8}.emoji-panel .emoji-item[data-v-0c9c7fc7]{display:inline-block;width:32px;height:32px;text-align:center;font-size:22px;cursor:pointer;border-radius:4px}.emoji-panel .emoji-item[data-v-0c9c7fc7]:hover{background:#f0f0f0}.quick-reply-panel[data-v-0c9c7fc7]{width:320px;max-height:320px;overflow-y:auto}.quick-reply-panel .qr-item[data-v-0c9c7fc7]{padding:8px 10px;cursor:pointer;border-radius:4px}.quick-reply-panel .qr-item[data-v-0c9c7fc7]:hover{background:#f5f5f5}.quick-reply-panel .qr-title[data-v-0c9c7fc7]{font-weight:500;color:#222;font-size:13px;margin-bottom:2px}.quick-reply-panel .qr-content[data-v-0c9c7fc7]{color:#888;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.quick-reply-panel .empty[data-v-0c9c7fc7]{color:#aaa;padding:20px;text-align:center;font-size:12px}.eval-readonly[data-v-0c9c7fc7]{margin:16px auto;padding:14px 16px;background:#fff;max-width:380px;border-radius:8px;border:1px solid #f0f0f0;text-align:center}.eval-readonly .eval-title[data-v-0c9c7fc7]{font-size:13px;color:#666;margin-bottom:6px}.eval-readonly .eval-stars[data-v-0c9c7fc7]{font-size:22px;line-height:1}.eval-readonly .eval-stars .star[data-v-0c9c7fc7]{color:#ddd;margin-right:2px}.eval-readonly .eval-stars .star.on[data-v-0c9c7fc7]{color:#ffb500}.eval-readonly .eval-remark[data-v-0c9c7fc7]{color:#555;font-size:13px;margin-top:6px;line-height:1.5}.eval-readonly .eval-remark .placeholder[data-v-0c9c7fc7]{color:#aaa}.eval-readonly .eval-time[data-v-0c9c7fc7]{color:#aaa;font-size:11px;margin-top:4px}.col-user[data-v-0c9c7fc7]{-ms-flex:0 0 300px;flex:0 0 300px;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;background:#fff;border-left:1px solid #ebedf0}.col-user[data-v-0c9c7fc7],.up-header[data-v-0c9c7fc7]{-webkit-box-flex:0;display:-webkit-box;display:-ms-flexbox;display:flex}.up-header[data-v-0c9c7fc7]{-ms-flex:0 0 52px;flex:0 0 52px;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:0 18px;font-weight:600;color:#1f2329;border-bottom:1px solid #ebedf0}.up-scroll[data-v-0c9c7fc7]{-webkit-box-flex:1;-ms-flex:1;flex:1;overflow-y:auto;padding:18px}.up-card[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:10px 0 18px;border-bottom:1px dashed #ebedf0}.up-card .ant-avatar[data-v-0c9c7fc7]{color:#fff!important;font-size:22px;font-weight:600}.up-name[data-v-0c9c7fc7]{margin-top:10px;font-size:15px;font-weight:600;color:#1f2329}.up-id[data-v-0c9c7fc7]{color:#98a2b3;font-size:12px;margin-top:2px}.up-section[data-v-0c9c7fc7]{padding:14px 0;border-bottom:1px dashed #ebedf0}.up-section[data-v-0c9c7fc7]:last-child{border-bottom:none}.up-section-title[data-v-0c9c7fc7]{font-size:12px;color:#8c97a8;margin-bottom:8px}.up-row[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:4px 0;font-size:13px}.up-row .k[data-v-0c9c7fc7]{color:#8c97a8}.up-row .v[data-v-0c9c7fc7]{color:#1f2329;max-width:60%;text-align:right;word-break:break-all}.up-empty[data-v-0c9c7fc7]{color:#c0c6cf;font-size:12px;padding:12px 0;text-align:center}.up-orders[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:8px}.up-order-item[data-v-0c9c7fc7]{background:#f7f9fc;border:1px solid #ebedf0;border-radius:6px;padding:8px 10px;cursor:pointer;-webkit-transition:all .15s;transition:all .15s}.up-order-item[data-v-0c9c7fc7]:hover{background:#fff;border-color:#1890ff;-webkit-box-shadow:0 1px 4px rgba(24,144,255,.12);box-shadow:0 1px 4px rgba(24,144,255,.12)}.up-order-item .oi-row1[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;gap:8px;margin-bottom:4px}.up-order-item .oi-row1 .no[data-v-0c9c7fc7]{font-size:12px;color:#1f2329;max-width:140px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.up-order-item .oi-row1 .price[data-v-0c9c7fc7]{font-size:13px;color:#ff4d4f;font-weight:600;-ms-flex-negative:0;flex-shrink:0}.up-order-item .oi-row2[data-v-0c9c7fc7]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;gap:8px}.up-order-item .oi-row2 .goods[data-v-0c9c7fc7]{font-size:12px;color:#6b7785;-webkit-box-flex:1;-ms-flex:1;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.up-order-item .oi-row2 .time[data-v-0c9c7fc7]{font-size:11px;color:#98a2b3;-ms-flex-negative:0;flex-shrink:0}.no-agent-tip[data-v-0c9c7fc7]{-webkit-box-flex:1;-ms-flex:1;flex:1;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}.actions a+a[data-v-76958198]{margin-left:0}.status-pill[data-v-76958198]{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:2px 10px;border-radius:10px;font-size:12px;line-height:18px;border:1px solid transparent}.status-pill .dot[data-v-76958198]{width:6px;height:6px;border-radius:50%;margin-right:6px;background:currentColor;opacity:.85}.status-pill--10[data-v-76958198]{color:#d46b08;background:#fff7e6;border-color:#ffd591}.status-pill--20[data-v-76958198]{color:#389e0d;background:#f6ffed;border-color:#b7eb8f}.status-pill--30[data-v-76958198]{color:#595959;background:#f5f5f5;border-color:#d9d9d9}.status-pill[data-v-17ec99e4]{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:2px 10px;border-radius:10px;font-size:12px;line-height:18px;border:1px solid transparent}.status-pill .dot[data-v-17ec99e4]{width:6px;height:6px;border-radius:50%;margin-right:6px;background:currentColor;opacity:.85}.status-pill--10[data-v-17ec99e4]{color:#d46b08;background:#fff7e6;border-color:#ffd591}.status-pill--20[data-v-17ec99e4]{color:#389e0d;background:#f6ffed;border-color:#b7eb8f}.status-pill--30[data-v-17ec99e4]{color:#595959;background:#f5f5f5;border-color:#d9d9d9}.cs-session-detail .page-head[data-v-17ec99e4]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin-bottom:16px}.cs-session-detail .page-head .back[data-v-17ec99e4]{color:#595959;margin-right:12px;font-size:14px}.cs-session-detail .page-head .back[data-v-17ec99e4]:hover{color:#1890ff}.cs-session-detail .page-head .title[data-v-17ec99e4]{font-size:18px;font-weight:600;color:#262626}.cs-session-detail .page-head .head-actions[data-v-17ec99e4]{margin-left:auto;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;gap:8px}.cs-session-detail .info-grid[data-v-17ec99e4]{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px}.cs-session-detail .info-card[data-v-17ec99e4]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:stretch;-ms-flex-align:stretch;align-items:stretch;background:#fafafa;border:1px solid #f0f0f0;border-radius:8px;padding:12px 14px}.cs-session-detail .info-card__icon[data-v-17ec99e4]{width:40px;height:40px;border-radius:8px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;color:#fff;font-size:20px;margin-right:12px;-ms-flex-negative:0;flex-shrink:0}.cs-session-detail .info-card__icon.user[data-v-17ec99e4]{background:#1890ff}.cs-session-detail .info-card__icon.agent[data-v-17ec99e4]{background:#52c41a}.cs-session-detail .info-card__icon.shop[data-v-17ec99e4]{background:#722ed1}.cs-session-detail .info-card__icon.time[data-v-17ec99e4]{background:#faad14}.cs-session-detail .info-card__body[data-v-17ec99e4]{-webkit-box-flex:1;-ms-flex:1;flex:1;min-width:0}.cs-session-detail .info-card__label[data-v-17ec99e4]{color:#8c8c8c;font-size:12px;line-height:1.5}.cs-session-detail .info-card__value[data-v-17ec99e4]{color:#262626;font-size:14px;font-weight:500;line-height:1.6;word-break:break-all}.cs-session-detail .info-card__sub[data-v-17ec99e4]{color:#8c8c8c;font-size:12px;margin-top:2px}.cs-session-detail .msg-stage[data-v-17ec99e4]{background:#f5f6f8;border-radius:8px;padding:16px;max-height:600px;overflow-y:auto}.cs-session-detail .day-divider[data-v-17ec99e4]{text-align:center;margin:16px 0 10px}.cs-session-detail .day-divider span[data-v-17ec99e4]{display:inline-block;padding:2px 12px;background:rgba(0,0,0,.08);color:#595959;font-size:12px;border-radius:10px}.cs-session-detail .msg-row[data-v-17ec99e4]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;margin-bottom:14px}.cs-session-detail .msg-row .avatar[data-v-17ec99e4]{width:36px;height:36px;border-radius:50%;background:#d9d9d9;color:#fff;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;font-weight:600;font-size:14px;-ms-flex-negative:0;flex-shrink:0}.cs-session-detail .msg-row .bubble[data-v-17ec99e4]{max-width:70%;margin:0 10px}.cs-session-detail .msg-row .bubble__head[data-v-17ec99e4]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:6px;font-size:12px;color:#8c8c8c;margin-bottom:4px}.cs-session-detail .msg-row .bubble__head .who[data-v-17ec99e4]{color:#595959;font-weight:500}.cs-session-detail .msg-row .bubble__head .ts[data-v-17ec99e4]{color:#bfbfbf}.cs-session-detail .msg-row .bubble__body[data-v-17ec99e4]{padding:8px 12px;background:#fff;border-radius:6px;line-height:1.6;word-break:break-all;white-space:pre-wrap;color:#262626;-webkit-box-shadow:0 1px 2px rgba(0,0,0,.04);box-shadow:0 1px 2px rgba(0,0,0,.04)}.cs-session-detail .msg-row .bubble__body .msg-image[data-v-17ec99e4]{max-width:220px;max-height:220px;border-radius:4px;cursor:-webkit-zoom-in;cursor:zoom-in}.cs-session-detail .msg-row.role-user .avatar[data-v-17ec99e4]{background:#1890ff}.cs-session-detail .msg-row.role-agent .bubble__head[data-v-17ec99e4],.cs-session-detail .msg-row.role-agent[data-v-17ec99e4]{-webkit-box-orient:horizontal;-webkit-box-direction:reverse;-ms-flex-direction:row-reverse;flex-direction:row-reverse}.cs-session-detail .msg-row.role-agent .bubble__head[data-v-17ec99e4]{-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end}.cs-session-detail .msg-row.role-agent .bubble__body[data-v-17ec99e4]{background:#95ec69}.cs-session-detail .msg-row.role-agent .avatar[data-v-17ec99e4]{background:#52c41a}.cs-session-detail .msg-row.role-system[data-v-17ec99e4]{-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}.cs-session-detail .msg-row.role-system .avatar[data-v-17ec99e4]{display:none}.cs-session-detail .msg-row.role-system .bubble[data-v-17ec99e4]{max-width:80%;margin:0 auto}.cs-session-detail .msg-row.role-system .bubble__head[data-v-17ec99e4]{-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}.cs-session-detail .msg-row.role-system .bubble__body[data-v-17ec99e4]{background:#fff7e6;color:#ad6800;font-size:12px;text-align:center}.actions a[data-v-659b920c]{margin-right:8px}.actions a.danger[data-v-659b920c]{color:#ff4d4f}.content-cell[data-v-659b920c]{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;color:#555}[data-v-d0ef02b6] .ant-form-item-control{padding-left:10px}[data-v-d0ef02b6] .ant-form-item-control .ant-form-item-control{padding-left:0}